Apply to Daylight

Please read and agree to our terms and conditions

All Daylight members are unpaid volunteers and we do not make a charge for counselling sessions. We are all motivated by our Christian faith but our service is open to all and your counsellor or therapist will not impose her/his own beliefs and opinions on you, but accept you as you are. Daylight relies entirely on voluntary donations to cover its day-to-day running costs.

Our guarantee to you

• We will provide a counselor or therapist who is suitably trained to help you.
• We will treat you in a professional manner with empathy and consideration.
• We will respect your identity, beliefs and lifestyle choices.
• We will give you advanced notice if we have to change one of your seesions for any reason.

Your undertaking to us

• I will keep appointments or let my counsellor or therapist know as soon as possible if I need to cancel.
• I will not come to appointments under the influence of alcohol or non-prescription drugs.
• My mobile phone will be switched off or silent during sessions (unless agreed otherwise with your counsellor for a specific reason).
• I will seriously consider whether I can afford to contribute to Daylight's costs.

I understand and agree to this undertaking.

Data protection and Confidentiality

• All personal data is kept securely and only used to facilitate my use of Daylight's services.
• My name, phone number and e-mail address will only be stored on my counsellor's phone with my permission and in order to facilitate change of appointments, etc.
• My data may be used in written work as part of counsellor training, in counsellor supervision or for research. However, I understand that no data that enables me to be identified will be disclosed in this way.
• Daylight keeps personal data and session notes for 3 years after which they are deleted. Texts and e-mails will be deleted as soon as no longer needed administratively.
• My information will not be shared with any third party without my permission unless:
  a. There appears to be high and imminent risk to my own or another's safety,
  b. Disclosure has a high likelihood of being effective in preventing serious harm,
  c. Rare legal obligations require disclosure.

I understand and agree to my personal data being used in these ways.

Grievances

• If you have a grievance about any aspect of Daylight's service, please first speak to your counsellor or therapist. However, if you still feel dissatisfied then contact the directors by letter addressed to: Daylight Directors, 85 Church Street Leigh WN7 1AZ)